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OFFSHORE SOFTWARE DEVELOPMENT AND IMPLEMENTATION PROJECTS IN PUBLIC ORGANIZATIONS: A CASE OF KENYA POWER AND LIGHTING COMPANY


Paul Mugo Kabutu

Masters Student, Jomo Kenyatta University of Agriculture and Technology, Kenya


ABSTRACT

Offshore software development is a modern business approach for producing high quality and customized software. The objective of this study was to identify various critical success and failure factors that have a positive impact on OSD projects in public organizations. The study performed a Literature Review process for the identification of success and failure factors in the implementation process of OSD projects. A descriptive research was adopted and data collected via questionnaires was analyzed through SPSS. The study identified success factors top management support, technology, training and competence, organizational resource and the funds management that are generally considered important when implementing OSD projects. The results also reveal the similarities and differences in the factors identified in different studies. Top management support, technology, training and competence, organizational resource and the funds management should not be considered as the only factors in the implementation of OSD projects. Other factors have to be addressed in order to have the OSD projects implementation successful in public organization.


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