IJSSE - International Journal of Social Sciences and Entrepreneurship Upcoming Journals: International Journal of Innovation and Management (IJIM), International Journal of Engineering and Architecture (IJEA) & International Journal of Science and Agriculture | IJAE, IJEF & IJHRP Call for Papers - Forthcoming Issue (Decemer 2014). Submission deadline: 25th December 2014 |

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Joseph Koskei Tele

Masters Student, Jomo Kenyatta University of Agriculture and Technology, Kenya

Dr. Hazel Gachunga (PhD)

Lecturer, Jomo Kenyatta University of Agriculture and Technology, Kenya


The outcomes of liberalization have affected developing countries both positively and negatively and this can be seen particularly to state owned enterprises. Today the Postal industry finds itself undergoing major changes. Increasing competition, new customer expectations, technological advances and internationalization of business are creating enormous challenges for this essential service sector. The winds of change that have significantly changed Postal systems in many countries are now reaching less developed countries as the Postal marketplace changes to a competitive environment. This has prompted the study of the Outcome of liberalization and their effect on the financial performance of Postal Corporation of Kenya with the following key variables; Competition, Technology, Quality of service and Staff development.

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