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EFFECTS OF EMPLOYEE SKILLS AND KNOWLEDGE ON EFFECTIVE ORGANIZATIONAL CHANGE: A CASE STUDY OF NATIONAL SOCIAL SECURITY FUND


Rose Asiago

Master of Business Administration Student, Jomo Kenyatta University of Agriculture and Technology, Kenya

Edward W. Ngao

Corresponding Author, Jomo Kenyatta University of Agriculture and Technology, Kenya

 

ABSTRACT

Change management has evolved considerably over decades, and experienced a major transformation in form and function amid a rapidly changing environment. Organisations have been compelled to acclimatize with the global trend or risk being irrelevant in today’s dynamic business environment. Organisational change has become almost mandatory in order for firms to compete competitively not only in the local and region markets but also at a global perspective. This paper examined organizational change, focusing on the effect of change to organisational performance as its main objective. The paper further examined extensively the impacts of organisational change to performance through various theoretical and conceptual reviews. The conceptual framework on the study topic and discussed the variables involved. These variables are Employee Skills and Knowledge, Organizational Culture, Organizational Policies, Technological change and how they contribute to change management.


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