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CONTRIBUTION OF TRADE UNIONS TO EMPLOYEE TRAINING, CAREER ADVANCEMENT AND EMPLOYMENT SATISFACTION: THE CASE OF THE UASU AT EGERTON UNIVERSITY, KENYA


Lagat A. C.

Department of Commerce, School of Business, Laikipia University (Naivasha Campus), Kenya


ABSTRACT

Employee training, career advancement and employment satisfaction are important to build capacity for effective and quality service delivery in an organization. In Kenya, the Universities’ Academic Staff Union (UASU) was formed to, among other objects, ensure better welfare and terms of service for its members, provision of a favourable working environment, and protection of its members from harassment and firing by their employers. The Union experiences challenges in the process of its operations, including enhancing training and career advancement of its members and, consequently, employment satisfaction. Through a cross-sectional survey, this study evaluated the contribution of the UASU to training and career advancement, and its effects on employee satisfaction at Egerton University in Kenya. Results indicate that the activities of the UASU impacted equally on the training of its members, University’s investment in human capital, academic qualification, advocacy on investment in human capital, academic rank and frequency of employee training. Generally, the UASU significantly influenced employee training and career advancement and, consequently, employee satisfaction. It is, therefore, necessary to engage the UASU in the activities of the University. Besides, the UASU should continue to impress on the University’s management the need to enhance training and investment in human capital in order to boost effective and quality service delivery in the University.


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