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ROLE OF SUPPLY CHAIN MANAGEMENT ON OPERATIONS MANAGEMENT

Fredrick Nasiche A.

Masters (MSc. Procurement and Logistics) student at Jomo Kenyatta University of Agriculture and Technology

David Kiarie Mburu
PhD. (Supply Chain management) candidate at Jomo Kenyatta University of Agriculture and Technology

 

ABSTRACT

The Era of Globalization has brought intense pressure on business enterprises the world over. There has been a paradigm shift in the way organizations operate, with the customer becoming the major focus. The shift has seen supply chain management and operations management work closely at cross functional levels to improve on customer value and organization performance. Key to this working relationship is the sharing of information, alphanumeric and in document form.However, there are still some sticky issues of knowledge gap arising from the complexities and uncertainties occasioned by the many supply chain players whose structures, objectives, organization, goal and strategies are always in conflict. There is therefore need of alignment and managing the alignment through knowledge management among the chain players.


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