IJSSE - International Journal of Social Sciences and Entrepreneurship Upcoming Journals: International Journal of Innovation and Management (IJIM), International Journal of Engineering and Architecture (IJEA) & International Journal of Science and Agriculture | IJAE, IJEF & IJHRP Call for Papers - Forthcoming Issue (Decemer 2014). Submission deadline: 25th December 2014 |

No images

UserInfo


54.162.128.159
United States United States
Your Time

User Statistics Info
IJSSE is one of the leading International Journals by User Statistics!

Login Form



IJSSE Newsletter Form
Full Names *
E-mail Address: *
Country *
PDF Print E-mail

EFFECTS OF TOTAL QUALITY MANAGEMENT PRACTICES ON PERFORMANCE OF PUBLIC SECONDARY SCHOOLS IN MAKUENI COUNTY


 

Munywoki Kavutai

The School of Business and Economics, Department of Business & Entrepreneurship,

South Eastern Kenya University (SEKU)

 

 

Dr. Njogu Kimando, PhD

The School of Business and Economics, Department of Business & Entrepreneurship,

South Eastern Kenya University (SEKU).

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 

Munyao Albanus

The School of Business and Economics, Department of Business & Entrepreneurship,

South Eastern Kenya University (SEKU).

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 

CITATION: Kavutai, M., Kimando, N. and Munyao, A. (2017). Effects of Total Quality Management Practices on Performance of Public Secondary Schools in Makueni County. International Journal of Arts and Entrepreneurship: Vol 6 (2) 1-13.

 

ABSTRACT

 

The study intended to investigate the effects of total quality management (TQM) practices on performance of public secondary schools in Makueni County. Data was collected by means of a questionnaire administered through drop and pick later method and analyzed quantitatively using descriptive and inferential statistics and presented by use of frequency tables, means and percentages. The researcher intended to investigate how well the principals are implementing the TQM practices and their benefits. The researcher also sought to determine the contribution of TQM practices on performance in public secondary schools in Makueni County. The study revealed that Communication has been an important means of realizing quality goals of the school, Communication between all levels in the organization is vital. The study also found out that communication, employee empowerment and involvement, top management commitment and training and development influenced performance of public schools in Makueni county (r2= 75.9%). In conclusion, the study concludes that performance of public secondary schools in Makueni County depend on TQM practices.

 

Key Words: Total Quality Management, Public Secondary Schools, Performance

 

 

Full Text PDF Format

 

 
Banner
Publication Disclaimer: The accountability of the article published in IJSSE journals is entirely of the author(s) concerned and not of the publisher/editor. The view expressed in the articles of any IJSSE journal is those of the contributors, and it does not essentially correspond to the views of the publisher/editor. It is responsibility of the authors to seek copyright clearance for any part of the content of the articles. The publisher/editor of IJSSE journals is not liable for errors or any consequences arising from the exercise of information contained in it.
Free counters!
IJSSE - International Journal of Social Sciences and Entrepreneurship | Copyright 2013 | All Rights Reserved  <