DETERMINANTS OF EFFECTIVE IMPLEMENTATION OF PROJECTS FINANCED BY COMMERCIAL BANKS IN KENYA: A CASE OF KCB PLAZA, NAIROBI

Lydiah Wanjiku Mwangi

College of Human Resource and Development, Jomo Kenyatta University of Agriculture and Technology

P. O. Box 62000, 00200 Nairobi, Kenya

Corresponding Author email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Dr. Allan Kihara

College of Human Resource and Development, Jomo Kenyatta University of Agriculture and Technology

P. O. Box 62000, 00200 Nairobi, Kenya

CITATION: Mwangi, L., W. & Kihara, A. (2018). Determinants of Effective Implementation of Projects Financed by Commercial Banks in Kenya: A Case of Kcb Plaza, Nairobi. International Journal of Strategic Management. Vol. 7 (5) pp 196 – 214.

ABSTRACT

Effective implementation of projects is determined by the application of project management competencies. In construction projects, most projects fail to meet their objectives. The purpose of this study was to explore the determinants of effective implementation of projects financed by commercial banks in Kenya. The specific objectives were to establish the role played by stakeholder management, strategic training, project support and monitoring and continuous improvement on project implementation at Kenya Commercial Bank. The study was based on the stakeholder theory and systems theory. Descriptive case study design was applied in this study. The study targeted 81 project managers, assistant project managers and project supervisors responsible for design, implementation or rollout of the KCB Plaza construction project. Primary data was collected using questionnaires through drop-and-pick-later method was utilized to administer the questionnaire. Data analysis was done through descriptive statistics (frequency distributions, percentages, mean and standard deviations) and through correlation and regression. Presentation of the findings was done through tables and figures. The findings of the study revealed that all the study explanatory variables (stakeholder management, strategic training, project support and monitoring & evaluation and effective project implementation are positively and significantly related. The study concluded that improvement in various indicators of stakeholder management, strategic training, project support and monitoring & evaluation led to success of the KCB Plaza construction project. The study recommended that in order for commercial banks projects to be effectively implemented, categorizing stakeholders and also adopting specific communication and engagement strategies for each category based on stakeholder needs and paying close attention to the needs and expectations of a diverse range of project stakeholders.

.

Key Words: Stakeholder Management, Strategic Training, Project Support, Monitoring, Continuous Improvement, Project Implementation

Full Text PDF Format